FATIMA LABARAN OPERATIONAL SYSTEMS & AI CONSULTANCY
HOSPITALITY · FINANCE · TECHNOLOGY

Fatima
Labaran

HOSPITALITY OPERATIONS
FINANCIAL INTELLIGENCE
AI & AUTOMATION

I have led hospitality teams and run food and catering operations, from everyday service to large events. I bring that experience together with finance and AI to design systems people can actually use.

EXPLORE MY EXPERIENCE
EXTERNAL ENVIRONMENT MARKET · SOCIETY · TECHNOLOGY
STAKEHOLDERS PEOPLE · PARTNERS
VALUE CREATION DEFINE · CREATE · DELIVER
BUSINESS
SYSTEM
INTERNAL SYSTEMS PEOPLE · PROCESS · DATA
VALUE CAPTURE MEASURE · SUSTAIN · GROW
ENABLEMENT LAYER TECHNOLOGY · AI
HOSPITALITY EXPERIENCE

Built on the realities
of the floor.

I have worked both as a hospitality General Manager and as an entrepreneur in food and catering. From daily service to event trading, that experience shapes how I approach operational data: every number needs to make sense on site.

HOSPITALITY LEADERSHIP

General Manager

9 years of experience in leading teams of up to 20, including supervisors, in hospitality businesses like bakeries and specialty coffee shops with up to £1m in annual revenue.

FOOD & CATERING VENTURES

Food Entrepreneur

Led bespoke dessert service and teams at events, food truck and catering operations at large events with Storefront, Greenwich Market, Yelp and Notting Hill Carnival.

PEOPLE & CAPACITY

Designed rota, training and contingency processes for changing staffing needs; coached teams through peak service and new site openings.

SYSTEMS & DELIVERY

Used Fourth for people management and payroll, Square for inventory and finance, and delivery tools including Deliveroo and Uber Eats.

OPERATIONAL JUDGEMENT

Built ordering, wastage and supplier workflows; supported product standards, food safety and service quality across venue and event operations.

CURRENT WORK

An AI assistant for
hospitality managers.

I am co-developing an AI assistant to help hospitality managers make sense of day-to-day operational questions and move from information to action.

The project combines my frontline experience with process design and AI.

HOSPITALITY KNOWLEDGE · MANAGER SUPPORT · HUMAN JUDGEMENT
AI assistant for hospitality managers, conceptual system map A central AI assistant connects hospitality context, a manager's question, AI-assisted support and a human decision. This is a broad conceptual view. AI ASSISTANT FOR HOSPITALITY MANAGERS HOSPITALITY CONTEXT people · service · demand MANAGER’S QUESTION what needs attention? AI-ASSISTED SUPPORT context · next steps HUMAN DECISION manager reviews and acts
ABOUT FATIMA

Operational experience,
four disciplines.

My work connects hospitality leadership with financial analysis, systems design and responsible use of AI.

01 / BUSINESS

BA Business with Marketing

First-class honours. A foundation in strategy, markets and how organisations create value.

02 / FINANCE

MSc Accounting & Finance

Distinction. Financial analysis and management accounting inform how I read business performance.

03 / TECHNOLOGY

MSc Computer Science with AI

Currently completing this degree, with a focus on connecting technology to real operational needs.

04 / PROFESSIONAL STUDY

CIMA Management Level

Working through the CIMA qualification. I recently sat the Management Case Study examination.

THE FOUR PILLARS

FINANCIAL
INTELLIGENCE

Understanding how operational behaviour impacts financial performance.

BACKGROUND
  • MSc Accounting & Finance
  • CIMA Management Level study
  • Commercial performance analysis

OPERATIONAL
SYSTEMS

Transforming operational complexity into scalable structures.

BACKGROUND
  • Business with Marketing
  • Operational leadership experience
  • Workflows and delegation systems

AI & AUTOMATION
SYSTEMS

Designing AI-assisted workflows that support clarity, continuity and growth.

FOCUS
  • MSc Computer Science with AI in progress
  • AI workflow systems
  • Operational intelligence research

COMPLIANCE &
GOVERNANCE

Building policy-aware systems that support accountability and organisational consistency.

BACKGROUND
  • Legal studies background
  • Governance-oriented systems thinking
  • Compliance and escalation structures
MY APPROACH

From Complexity
to Clarity.

I map the ecosystem, understand the business model, reveal the system skeleton, and then design intelligent solutions that create sustainable growth.

01

ECOSYSTEM
ANALYSIS

Market, technology, communication, environment.

02

BUSINESS MODEL
MAPPING

Value creation, delivery, capture, stakeholders.

03

SYSTEM
SKELETON

Flows, dependencies, bottlenecks, opportunities.

04

AI & AUTOMATION
LAYER

Intelligent workflows, automation, operational scale.

SYSTEMS CREATE CLARITY. CLARITY DRIVES GROWTH.